Effective social media policies, at a minimum, should contain the following:
- Define the type of media that the policy covers, such as text messages, telephone, email, blogs, web sites, and computer use;
- Clear let people know that there is no “expectation of privacy” in the media, essentially providing that the creator of the policy has the right to monitor and/or search certain areas, within the limits of the law;
- Define the specific online conduct that the policy addresses, such as sending non-business text messages, accessing web sites except for business purposes, visiting social media sites during business hours and on business computers, visiting pornographic sites;
- Let people know exactly what is expected of them while either working for you, or visiting your work premises;
- Clearly define what actions, on the part of the employee or visiting person, would equal a breach of the policy, and
- What happens if the person breaches the policy? Will they be terminated, reprimanded, made to pay a fine, or something else?
Because the law changes frequently and because it may be jurisdictional in nature, it’s important for you to consult with a competent attorney before drafting a policy. The above information is provided for educational purposes only, and in no case is to be deemed legal advice.
Until next time, take good care!