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“As a person with intellectual property, Francine Ward has made sure I had reg marks in additional categories so that I am protected. She had to deal with a recalcitrant infringer who (mistakenly) thought she could throw around the name of a big firm as proof she could use my reg mark. Francine quickly and brilliantly shredded the infringers defense. Francine also educated me as to how to initially address infringers so we avoid costly court procedures. “It’s always better to start on a note of information ie: I’m sure you didn’t know USPTO awarded How To Work A Room for my exclusive use and that you wouldn’t want to infringe on my reg mark.” BRILLIANT legal advice from Francine Ward.”